Refund and Return Policy for Printable Products:
Refunds:
- Digital Products: All sales are final once the printable product has been downloaded due to the nature of digital downloads.
- Exceptional Circumstances: Customers encountering technical issues preventing access to the purchased printable product may request assistance within 7 days of purchase. Refunds will be evaluated on a case-by-case basis and granted if deemed appropriate.
Returns:
- Non-Returnable: Printable products, being digital files, cannot be returned once downloaded.
- Quality Issues: Customers experiencing concerns regarding the quality or content of the purchased printable product should contact us for resolution.
Cancellation:
- Instant Delivery: Cancellation requests may not always be feasible due to the immediate delivery of printable products. Customers wishing to cancel their order should promptly contact us.
Customer Responsibility:
- File Backup: Customers are responsible for backing up downloaded printable files to prevent loss.
- Compatibility: It is the responsibility of customers to ensure compatibility with their devices and software before making a purchase.
- Unused Discount Codes: We cannot reimburse the difference later on if any discount code was left unused before the sale’s completion.
Contact Information: For inquiries or assistance regarding refunds, returns, cancellations, or any other concerns, please reach out to us.
By purchasing and downloading our printable products, customers agree to adhere to the terms outlined in this refund and return policy.
The Creative Muggle reserves the right to update or modify this policy at any time.